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Flames Fireplaces Advice & Guidance

Flames offer one of the most comprehensive ranges of fires and fireplaces available, and all products are carefully selected for the finest materials and highest standards of craftsmanship.

You may already know exactly which fire and fireplace you would like, or you may just know that you wish to own a Flames Fireplace, but still seek some advice and guidance as to the type and style. Whatever degree of consultation you require, Flames staff are available to share their 20 years of experience with you. We offer a friendly, advisory service with no hard sell, to ensure you achieve the best possible outcome for your home.

To assist you in achieving an end-result that is right for you we offer an initial home survey to understand your requirements and to help you plan the optimal design as well as advising you on the styles of product to best suit each room. The home survey is still available to clients already having a strong idea of the type of product they wish to purchase.

Once you have decided upon your fire, we agree an installation date to suit you. Your new fire is installed by our in-house team with the minimum of disruption and mess and we guarantee that every single member of the installation team is fully Corgi registered with all of the necessary up-to-date legal certification. Every Flames customer receives the very highest levels of customer service during the fitting and installation process and we do everything we can to give you total confidence in the work we undertake, including regular site visits to ensure every detail of the work meets our own exacting personal standards and that you, the customer, are completely happy.

You can find many of our high quality fires and fireplaces in the products section of this website, so please browse them at your leisure, but to really appreciate the beauty, style and quality of our products we would be delighted to offer you a warm welcome in the store.

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